Privacy • Transparency • Trust

Privacy Policy

This Privacy Policy explains how SearchCraft Digital collects, uses, stores, and protects your information when you visit our website or submit your details through our forms, WhatsApp, or Meta (Facebook/Instagram) lead ads.

Last updated: Feb 15, 2026
Overview

What we collect

We collect information that you voluntarily provide, such as:

Contact details
Name, phone number, email address.
Business details (optional)
Company name, job title, service requirement.
Message content
Your enquiry, project brief, or requirement.
Basic analytics
Approx location, device/browser, pages visited (non-sensitive).
Purpose

How we use your information

  • To contact you about your enquiry and provide consultation.
  • To share proposals, quotations, timelines, and project updates.
  • To deliver services (websites, apps, ERP/CRM, courier tech, SEO, social marketing).
  • To improve our website, offers, and customer experience.
  • To prevent spam, fraud, and misuse.
Sharing

Do we share your data?

We do not sell your personal data. We may share limited information only when necessary to:

  • Communicate with you (e.g., WhatsApp, email, phone).
  • Use trusted tools for operations (e.g., hosting, CRM, analytics, email services).
  • Comply with legal requirements if applicable.
Cookies

Cookies & tracking

We may use cookies or similar technologies for basic website functionality and analytics. You can control cookies through your browser settings.

Security

Data security

We use reasonable security practices to protect your information. However, no method of online transmission or storage is 100% secure.

Retention

How long we keep your data

We keep your information only as long as needed for communication, service delivery, record-keeping, or legal compliance.

Your rights

Your choices & rights

  • You can request access, correction, or deletion of your data.
  • You can opt out of marketing messages anytime.
  • You can request that we stop contacting you.
Meta Lead Ads

Leads from Facebook/Instagram forms

If you submit your information through Meta lead forms, we use the details only to contact you about your enquiry and related services. Your submission is also subject to Meta’s platform policies.

Updates

Policy updates

We may update this policy from time to time. Changes will be posted on this page with a revised “Last updated” date.

Contact

Contact us

Search craft digital, 3rd floor, Third space, Mayur vihar, Delhi-India-110091
If you have any questions about this policy or want data deletion, contact us on WhatsApp or phone.